The use of technology in police operations

Use of technology in police operations

Police operations have significantly evolved due to the use of technology. Police departments have been using drones that have helped police safely survey high-risk areas; surveillance cameras help capture live feeds and provide police with crime insights, gunshots detections systems, facial recognition software. Automated license plate readers enable police to identify if a car has been stolen or if there has been any warrant for the driver. Global Positioning Systems (GPS) have been competent in locating criminals and crime scenes and cover more area. Community participation has boosted the operations of the police. The public usually knows the suspects in most crimes and know major crime hotspots. The community also gives information on suspects of crimes and possible crimes that could happen in a specific block. Through public involvement, the people have been able to provide solutions that have helped strengthen the partnership between them and the police. The primary goals and objectives of any police department are to keep law and order and alleviate crime levels. Through standard community involvement and the use of modern technology, police operations have become more productive, and their set goals and objectives are met.

Law enforcement agencies must have active lines of communication. There are various lines of communication, for example, social media, use of emails, text messages, news reports, and reports. Social media is a very active mode of communication because the public can give their feedback, and many people can access the information. Text messages and emails ensure effective communication between workers in law enforcement because they can get the data, and response is given if need be. Media reports pass information to workers and the general public. Media reports are the best to communicate information that needs wide coverage. In a law enforcement agency, there are various types of reports that can be used to describe, for example, internal reports, and these are within the department and the external like, for instance, on crime levels, which are meant for the public. The first major challenge faced in communication includes lack of feedback either from the public or the internal staff. To handle this challenge, the communicator should use a simple model so that everyone understands the message and feels free to give their feedback. In law enforcement, this is a significant challenge since to prevent crime effectively, the public needs to provide their views, and the police officers should also respond. The second challenge is the lack of an operational plan of communication. The communicator needs to identify the best plan that will work best for the local department and is also in line with its objectives and goals. Police officers also need to acquire personal communication skills for them to be able to interact with the public and solve the social issues in the community around them.

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Police patrols

Police patrols have become a widespread practice in the modern-day policing and have also been proven to be very useful in terms of crime reduction. Police patrol officers are allocated a particular area known as a “beat” where they patrol alone or with a partner in bikes or on foot. The primary purpose of these patrols is to monitor unusual activities, respond to emergency calls, investigate abandoned cars, and disperse unauthorized crimes in their “beat.” The main goals and objectives of patrol officers include law enforcement in a legitimate way, careful documentation of alleged crimes, and aiding in the collection of evidence in crime scenes. Police patrols have become so relevant in modern policing. The following are the importance of police patrols; police presence in a community creates a sense of safety and security among the citizens. Through police patrols, the officers can report the possible challenges they encounter. Foot patrols have enhanced officers’ familiarity with the community and increased rapport with the people and increased crime-fighting. Foot patrols are mostly done in crowded areas hence increases visibility. Police patrols have also helped maintain the reliability of a crime scene and collected evidence because they quickly access the scenes. Patrols have been considered the “backbone policing activity” (Walker & Katz, 2002). The physical existence of police officers lowers the motive of criminals to commit a crime.

Civil disobedience is the refusal of citizens to obey specific commands, rules, and laws by the government. They are usually protests. Civil protests are caused by social and economic challenges, for example, unemployment, poor infrastructure, insecurity, inadequate education, and health facilities, police discrimination, and brutality. These protests commonly cause major scuffles between the public and law enforcers. There have been various debates on how police should deal with cases of civil unrest. The police have, in many instances, been blamed for being violent to the protesting groups. It is required that the police try to control the crowd through dialogue with the group before or during the demonstrations. These will avoid a confrontation that leads to death or injuring of the demonstrating people. A panhandler is a person who stops people on the streets to beg for money. Most people will pass by them without saying anything, which is known as “non-person treatment” (Goffman, 1963). Panhandlers can sometimes act disorderly, and this leads to clashes with the police. Some panhandlers sometimes steal or harass a passerby and cause disturbance to traders when they beg in front of their stores. There are various responses and ways of dealing with panhandlers by the police, for example, regulate hostile panhandling through police officers who ensure that they don’t touch people on the streets and confronting them in a way that will lead to physical harm. Panhandlers use dramaturgical perceptions to attract people who pass by where they stand (Goffman, 1963). Enforcing laws that panhandlers infringe, for example drinking in public, trespassing can also reduce the panhandling problem.

In response to school violence, the police have to work with the school management to avoid the occurrence of such instances and ensure that crime crimes are solved. This collaboration helps identify warning signs that may lead to violence in schools. For example, schools with a lot of police surveillance have reported increased crime prevention and solving of crimes that occur. Most crimes committed at home are rarely reported. The police make arrests based on probable cause and should respond to these domestic violence calls even if the victim withdraws the request. Domestic crimes are considered life-threatening; hence police who respond to them are trained on how to handle the victim and the suspect. Dispatching two responding officers is the leading practice so that the officers can share the tasks, for example, checking prior arrest warrants or any history of violence. In the workplace, there are various forms of abuse ranging from verbal, Physical, and even homicides. Police officers respond to workplace violence by arresting attackers who threaten the employees. In other cases, a risk assessment to ensure that there are guidelines on how they ensure the safety of employers.


Kenney, J.P. (2011).Internal Police Communications. Journal of Criminal Law and Criminology, 46(4): 547-553.

Goffman Erving. Behavior in Public Places. New York: Free Press; 1963.

Walker, S., Katz C. (2002) Police in America; An introduction.

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