Experiences in My Healthcare Setting
Internet health information forms one of the most important sources of patient health education that helps them manage their health. Most patients were feeling more empowered by the information they received on the internet because they were able to sample reports about different healthcare providers. Others argued that the use of online health-related data had given them more opportunity to get involved in their health care and decision making by giving them information on how to self-manage their health. Some of the patients have also pointed out that using online health information has improved their relationship with caregivers. However, another group of patients has argued that they used the wrong medication due to the information they obtained from the internet. Others said that the health information relating to their health condition they received on the internet was distressing. In particular, two patients said they found out that their diagnosis did not match the information they received on the internet, and this made them skeptical of the care they receive from the hospital. Some patients suggested that their treatment plan should be changed according to the information they obtained from the internet.
Strategies for Assisting Patients in Interpreting and Applying Online Health Information
To ensure health literacy, healthcare providers to ensure that patients can access, understand and apply appropriately the information they receive. The first strategy is to ensure that there is improved communication between nurses and patients and raising awareness on internet health information benefits and potential harm (Silver, 2015).The second step is to teach patients on better ways of searching and assessing quality health information websites. That includes providing patients with a list of high quality and credible healthcare information websites. It will ensure that patients access trustworthy and high-quality information that could assist them in making valid informed health information(Diviani, van den Putte, Giani,& van Weert,2015).
The third step is to teach patients how to evaluate internet health information. Patients are informed about how to assess the quality and applicability of the health information available on the internet. It is aimed at improving patients’ skills in judging the quality of information they obtain.The fourth step is to use more straightforward web pages, using HTML rather than other sophisticated software, and providing simple links. It will ensure that patients access useful information quickly without the need for advanced information technology skills (Silver, 2015).
Strategies against Medical Website Overuse and Misinterpretation
The first strategy is to ensure that patients are encouraged and allowed to share and discuss their internet searches and information they have received about their care. In this manner, the physicians and the nurses can verify the information together with the patients. Patients can, therefore, get more pieces of advice and make appropriate decisions. This strategy not only ensures that health information is not misinterpreted, but also it ensures that there is improves trust between patients and care providers.
The second strategy of ensuring that patients do not overuse medical websites,need to conduct health promotion activities on an on-going basis to ensure that online health information is complemented with other sources of health information. Thirdly, to prevent misinterpretation of online health information, care providers have to collaborate with patients in online health information use where they have to explain the information obtained online(Tonsaker, Bartlett,& Trpkov,2014).
References
Diviani, N., van den Putte, B., Giani, S., & van Weert, J. C. (2015). Low health literacy andevaluation of online health information: A systematic review of the literature. Journal of medical Internet research, 17(5), e112. doi:10.2196/jmir.4018
Silver M. P. (2015). Patient perspectives on online health information and communication withdoctors: A qualitative study of patients 50 years old and over. Journal of medical Internet research, 17(1), e19. doi:10.2196/jmir.3588
Tonsaker, T., Bartlett, G., & Trpkov, C. (2014). Health information on the Internet: Gold mine or minefield? Canadian family physician Medecin de Famille Canadien, 60(5), 407–408.
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