Abstract
This report will describe and justify the concept of the managerial escalator, the managerial hybrid concerning two managers from developed countries and determine the extent to which it’s adopted in their career path. The theories are expounded in the report as established by “Rees and Porter”. Also, this report interprets the findings of an interview conducted on two managers to learn on their career path and track their milestones in their managerial roles to determine how their career trajectory journey fits into the concept of the management escalator, the hybrid manager. This process will enable us to identify if there are gaps found in managerial. The holes in managerial reduce the efficiency of the manager lagging behind the attainment of the organisation goal. These managers working styles are in line with the idea of management escalator in a required man
Table of Contents
Contents
- Introduction. 4
- Managerial Escalator 5
- Managerial Gap. 5
- Managerial Hybrid. 6
- Remedial Strategies. 6
- Findings and Analysis. 6
Appendices………………………………………………………………………………………1
-
Introduction
Management refers to the process that involves planning, organising and coordination of events in an organisation for decision making that leads to the achievement of the organisation’s overall goals and objectives. Based on skills and knowledge, a manager works towards the attainment of the set goals in the annual and strategic plans of any organisation. The role of a manager becomes more intricate on a daily basis as competition on the market increases gradually. The managers have to come up with planned actions that will enhance their competitive advantage in the market. This report will define the keywords and theories used in the discussion, analyse the outcomes of the interview conducted on the two managers about managerial responsibilities, and determine whether their progress in their careers today is in line with the concept of the managerial escalator. Lastly a conclusion based on the findings will be drawn and relevant recommendations to the managers will be included.
Aforementioned is a concept which helps individual employees to cope with their managerial responsibilities and bridge the administrative gaps within their scope of work. The idea attempts to narrate how specialists become managers (Rees and Porter, 2015, p.5). Many organisations hire employees based on their areas of specialisation. With time, the specialists in their line of duty learn and obtain supervisory skills gradually. These skills enable them to be promoted quickly to higher positions in the same or different organisation. As they climb up the escalator, these specialists end up on the managerial side of the line. Not all specialists become managers; only the competent specialist will escalate to managerial level. Specialists, therefore, must put the organisation’s interest before their interest to grow along the axis.
A managerial gap is defined as the deficit of knowledge and skills by a manager. The gap exists when a manager lacks the necessary ability to perform a given task of a managerial level. The gap increases the amount of time the manager takes to carry out managerial activities (Rees and Porter, 2015, p.6). The following are the steps used to identify performance gaps in an organisation.
- Identify the specific objectives and expected outcomes in the organisation.
- Determine the skills and knowledge required to carry out the tasks outlined.
- Identify the performance trend and functions.
- Arrange the issues identified prioritising those affecting organisation goals
- Managerial Hybrid
Employees who work both as specialists and managers are known as managerial hybrids. They possess both professional skills and managerial skills. These mostly are employees who have advanced upwards in their career through promotions in an organisation hence learning managerial skills in their line of operation (Rees and Porter, 2015, p.5). In an organisation, different activities may require both specialist and manager’s involvement, but the hybrid managers can perform the outlined tasks without difficulties. Hybrid managers should be energetic and passionate, have the ability to communicate and relate well with people, a punctilious person and a driving attitude towards innovation.
These are the actions put in place to bridge the managerial gaps in an organisation. These remedies aim at increasing the productivity and efficiency in an organisation. There are a number ofcorrective strategies which includes; role definition, managerial selection, training and development and monitoring (Rees and Porter, 2015, p.7). Before specialists are promoted to managers, the new role is defined and assigned to only the qualified staff that possesses the required skills and knowledge. Further, the manager’s skills and knowledge are developed through trainings and their performance in the role is continually monitored to weigh their productivity.
Face to face interviews conducted on two managers from different organisations promotes the accuracy of the report as practical examples of the managerial escalator is used. Several questions on their current roles as managers were asked. Each manager explained on how they progressed since employment to their current roseons to track the trend on managerial escalator axis.
- Findings
Manager 1 isa personal banking manager at Bank of America in the US. He is in one of the branches in New York town.
Standard Chartered Bank Business Model
Manager 1 has worked in this company for 16 years. His first job was a direct sales representative, and his roles were: new client acquisition, relationship management, creating awareness of the bank’s products, growth of loan and deposit book and responding to customer queries in the field. After six years, he advanced to a banker whereby he was processing customers’ deposits and withdrawals in the teller line. He later was promoted to personal banking department as manager and had a team of ten people. As a direct sales representative, the manager occasionally was left in charge of the personal banking department, and he learnt a lot about this role. He was also offered training on timely loan processing in the credit quest systems, loan appraisal, credit approval and teamwork enhancement to realise the set targets.
The manager said over the years, he learnt a lot from exposure in the field, and this boosted his negotiation and communication skills. Additionally, he has gained experience in the credit cycle from the point of sale, documentation, and packaging in the system, appraisal, approval and disbursement of the loan in the accounts. “On-job training has been helpful in this growth. I have learnt a lot from other managers as well. I am now well equipped with the knowledge and skills to enable me to hit the targets set in the personal department. My ability to mobilise teamwork has made work easier and enjoyable, and this has motivated the team members to deliver set individual targets within given timelines” said manager 1.
- Analysis
After a particular duration of time, specialists are promoted depending on skills gained and the role of management needed in the company. In this case, the manager began working as a specialist in fieldwork and later elevated to the teller line based on the skills gained during fieldwork. Then, he was ranked as a manager after receiving training from the previous personal banking manager and also acted on the roles delegated to him correctly. Manager one has said that he has worked for this bank for 16 years and progressed over time to the current position. He has stated that his ability to enhance teamwork has contributed to his career progression success and realisation of the set targets. He has allocated 60% of his working hours in a day to offering support to his team members to motivate them to meet their objectives, and 40% assigned to processing and packaging handed over works in the system. Manager 1 reflected as a specialist who became a manager, therefore, managerial hybrid. His path of career progression conforms to the managerial escalator concept.
- Findings
The second manager interviewed is a production manager at DC films, a film production company in the US.
DC films Business Model
Manager 2 has worked at DC films for 10years. She joined the company as camera operator immediately after attaining an undergraduate degree in film production. “My role was mainly to take images and record videos during the shooting of films events. Later, I would edit the videos and retain the best quality. The quality of the graphics taken was one of the major concerns in my scope of work” declared manager 2. The manager stated that she used to learn editing and the process of production from the production manager. She would even at times help out the production manager in administration works, project handling, and assist him in meeting daily production tasks. After five years, she had gained the experience and skills needed for one to become a production manager. The skills included budget preparation, permits preparation, and necessary documentation required for filming was in place. She elevated to a production manager who is her current position, and she hopes to progress further in her career.
- Analysis
The manager started working as a specialist in camera operations. She worked for five years in this position and during this time she learnt much from the production manager through observation and delegation of production works by the manager. She stated that her motivation to learn was due to her quest to one day become a manager and earn a higher amount of salary. With time, she exhibited the ability to assume the role of a production manager. Therefore, she is a specialist who became a manager by informally acquiring managerial skills in her line of duty. She attributes his successful career to her ability to learn through others and stepping up when needed. Her career path agrees to the managerial escalator concept. As a production manager, he is at a better position to deliver quality films due to his speciality in the images screening and editing.
- Discussions
From the interview, both managers started employment in their areas of specialisation, and as time progressed, they learn on managerial skills informally by interaction with others and attending the training. In both, time was an essential factor in learning. Promotion was based on skills and knowledge acquired in their specialty roles. Both managers have shown a career growth path from specialist to managers hence these are hybrid managers. This trajectory is in line with managerial escalator concept. The managers come from different organisations with different working environments. The basis concerning promotion in both depends on the ability to learn and perform well in their scope of work. For the managerial concept to be valid, one has to work over a while, learn and utilise the skills learnt and this reduces the managerial gap in management.
Conclusion
Every organisation works towards the achievement of its goals outlined in its annual and strategic plans. For an organisation to achieve these goals, the management must be robust and goal-oriented. The managers, therefore, should possess strong managerial skills and experience to lead the organisation. A manager who started a career path as specialists and later promoted stands a high chance of enhancing productivity in any organisation. Such a leader who is both a specialist and a manager is known as hybrid manager. These managers promptly identify gaps in the managerial roles and follow the necessary steps to rectify the holes before they disrupt productivity. In this paper, both managers are hybrid managers and they agree with the concept of managerial escalator. In my observation, the organisation should cautiously organise forums and training for its employees to enhance their managerial tactics and approaches. Such forums enable managers to interact with employees from other organisations. Also, these managers should sharpen their knowledge by furthering their education.
References
Rees, W.D. and Porter, C., 2015. Skills of management and leadership: Managing people in organisations. Macmillan International Higher Education.
Appendices
Appendix 1: Interview Schedule
Tell me something about your educational history?
Explain your career path work experience to date?
When and how did you join your current organisation?
Have you had any formal/informal training? If yes, how did it help you for your current role?
What is your specialism area?
Explain how you got to your current position as a manager in the organisation.
How long do you think you spend on a normal day managing your staff?
Why did you choose management?
What activities and responsibilities take up most of your daily routine?
Would do you enjoy most about being a manager?
Do you miss anything from before you became a manager? If yes, what do you miss?
What is your future plan career wise?
What is the most important skill you believe that a manager should have?
Were your managerial responsibilities explained to you before you started this position?
Appendix 2: Interviewees’ Contact Details
Manager 1:
Name: Joel Einstein
Business: Standard Chartered Bank
Position: Manager
Email: [email protected]
Manager 2:
Name: Robert John
Business: DC Films
Position: Owner
Email: [email protected]
Get professional assignment help cheaply
Are you busy and do not have time to handle your assignment? Are you scared that your paper will not make the grade? Do you have responsibilities that may hinder you from turning in your assignment on time? Are you tired and can barely handle your assignment? Are your grades inconsistent?
Whichever your reason may is, it is valid! You can get professional academic help from our service at affordable rates. We have a team of professional academic writers who can handle all your assignments.
Our essay writers are graduates with diplomas, bachelor, masters, Ph.D., and doctorate degrees in various subjects. The minimum requirement to be an essay writer with our essay writing service is to have a college diploma. When assigning your order, we match the paper subject with the area of specialization of the writer.
Why choose our academic writing service?
- Plagiarism free papers
- Timely delivery
- Any deadline
- Skilled, Experienced Native English Writers
- Subject-relevant academic writer
- Adherence to paper instructions
- Ability to tackle bulk assignments
- Reasonable prices
- 24/7 Customer Support
- Get superb grades consistently
Get Professional Assignment Help Cheaply
Are you busy and do not have time to handle your assignment? Are you scared that your paper will not make the grade? Do you have responsibilities that may hinder you from turning in your assignment on time? Are you tired and can barely handle your assignment? Are your grades inconsistent?
Whichever your reason is, it is valid! You can get professional academic help from our service at affordable rates. We have a team of professional academic writers who can handle all your assignments.
Why Choose Our Academic Writing Service?
- Plagiarism free papers
- Timely delivery
- Any deadline
- Skilled, Experienced Native English Writers
- Subject-relevant academic writer
- Adherence to paper instructions
- Ability to tackle bulk assignments
- Reasonable prices
- 24/7 Customer Support
- Get superb grades consistently
Online Academic Help With Different Subjects
Literature
Students barely have time to read. We got you! Have your literature essay or book review written without having the hassle of reading the book. You can get your literature paper custom-written for you by our literature specialists.
Finance
Do you struggle with finance? No need to torture yourself if finance is not your cup of tea. You can order your finance paper from our academic writing service and get 100% original work from competent finance experts.
Computer science
Computer science is a tough subject. Fortunately, our computer science experts are up to the match. No need to stress and have sleepless nights. Our academic writers will tackle all your computer science assignments and deliver them on time. Let us handle all your python, java, ruby, JavaScript, php , C+ assignments!
Psychology
While psychology may be an interesting subject, you may lack sufficient time to handle your assignments. Don’t despair; by using our academic writing service, you can be assured of perfect grades. Moreover, your grades will be consistent.
Engineering
Engineering is quite a demanding subject. Students face a lot of pressure and barely have enough time to do what they love to do. Our academic writing service got you covered! Our engineering specialists follow the paper instructions and ensure timely delivery of the paper.
Nursing
In the nursing course, you may have difficulties with literature reviews, annotated bibliographies, critical essays, and other assignments. Our nursing assignment writers will offer you professional nursing paper help at low prices.
Sociology
Truth be told, sociology papers can be quite exhausting. Our academic writing service relieves you of fatigue, pressure, and stress. You can relax and have peace of mind as our academic writers handle your sociology assignment.
Business
We take pride in having some of the best business writers in the industry. Our business writers have a lot of experience in the field. They are reliable, and you can be assured of a high-grade paper. They are able to handle business papers of any subject, length, deadline, and difficulty!
Statistics
We boast of having some of the most experienced statistics experts in the industry. Our statistics experts have diverse skills, expertise, and knowledge to handle any kind of assignment. They have access to all kinds of software to get your assignment done.
Law
Writing a law essay may prove to be an insurmountable obstacle, especially when you need to know the peculiarities of the legislative framework. Take advantage of our top-notch law specialists and get superb grades and 100% satisfaction.
What discipline/subjects do you deal in?
We have highlighted some of the most popular subjects we handle above. Those are just a tip of the iceberg. We deal in all academic disciplines since our writers are as diverse. They have been drawn from across all disciplines, and orders are assigned to those writers believed to be the best in the field. In a nutshell, there is no task we cannot handle; all you need to do is place your order with us. As long as your instructions are clear, just trust we shall deliver irrespective of the discipline.
Are your writers competent enough to handle my paper?
Our essay writers are graduates with bachelor's, masters, Ph.D., and doctorate degrees in various subjects. The minimum requirement to be an essay writer with our essay writing service is to have a college degree. All our academic writers have a minimum of two years of academic writing. We have a stringent recruitment process to ensure that we get only the most competent essay writers in the industry. We also ensure that the writers are handsomely compensated for their value. The majority of our writers are native English speakers. As such, the fluency of language and grammar is impeccable.
What if I don’t like the paper?
There is a very low likelihood that you won’t like the paper.
Reasons being:
- When assigning your order, we match the paper’s discipline with the writer’s field/specialization. Since all our writers are graduates, we match the paper’s subject with the field the writer studied. For instance, if it’s a nursing paper, only a nursing graduate and writer will handle it. Furthermore, all our writers have academic writing experience and top-notch research skills.
- We have a quality assurance that reviews the paper before it gets to you. As such, we ensure that you get a paper that meets the required standard and will most definitely make the grade.
In the event that you don’t like your paper:
- The writer will revise the paper up to your pleasing. You have unlimited revisions. You simply need to highlight what specifically you don’t like about the paper, and the writer will make the amendments. The paper will be revised until you are satisfied. Revisions are free of charge
- We will have a different writer write the paper from scratch.
- Last resort, if the above does not work, we will refund your money.
Will the professor find out I didn’t write the paper myself?
Not at all. All papers are written from scratch. There is no way your tutor or instructor will realize that you did not write the paper yourself. In fact, we recommend using our assignment help services for consistent results.
What if the paper is plagiarized?
We check all papers for plagiarism before we submit them. We use powerful plagiarism checking software such as SafeAssign, LopesWrite, and Turnitin. We also upload the plagiarism report so that you can review it. We understand that plagiarism is academic suicide. We would not take the risk of submitting plagiarized work and jeopardize your academic journey. Furthermore, we do not sell or use prewritten papers, and each paper is written from scratch.
When will I get my paper?
You determine when you get the paper by setting the deadline when placing the order. All papers are delivered within the deadline. We are well aware that we operate in a time-sensitive industry. As such, we have laid out strategies to ensure that the client receives the paper on time and they never miss the deadline. We understand that papers that are submitted late have some points deducted. We do not want you to miss any points due to late submission. We work on beating deadlines by huge margins in order to ensure that you have ample time to review the paper before you submit it.
Will anyone find out that I used your services?
We have a privacy and confidentiality policy that guides our work. We NEVER share any customer information with third parties. Noone will ever know that you used our assignment help services. It’s only between you and us. We are bound by our policies to protect the customer’s identity and information. All your information, such as your names, phone number, email, order information, and so on, are protected. We have robust security systems that ensure that your data is protected. Hacking our systems is close to impossible, and it has never happened.
How our Assignment Help Service Works
1. Place an order
You fill all the paper instructions in the order form. Make sure you include all the helpful materials so that our academic writers can deliver the perfect paper. It will also help to eliminate unnecessary revisions.
2. Pay for the order
Proceed to pay for the paper so that it can be assigned to one of our expert academic writers. The paper subject is matched with the writer’s area of specialization.
3. Track the progress
You communicate with the writer and know about the progress of the paper. The client can ask the writer for drafts of the paper. The client can upload extra material and include additional instructions from the lecturer. Receive a paper.
4. Download the paper
The paper is sent to your email and uploaded to your personal account. You also get a plagiarism report attached to your paper.
PLACE THIS ORDER OR A SIMILAR ORDER WITH US TODAY AND GET A PERFECT SCORE!!!
