The effects of Change management paper

Change management

Management is an integral part of a business’s operations. It is also not uncommon to see a change in management, which can either be in terms of hiring new management staff or changing the policies concerning management. It ultimately depends on the direction the organization wants to go in the near future. I currently work in management for McDonald’s, Uk, where I am responsible for team building, leading, and also time management. During my time in this position, I have experienced several changes that had to do with the company’s management, which significantly impacted the lives of employees. The most significant change that occurred was when I introduced the company’s policy that had me appoint competent team leaders that would be responsible for the supervision of their teams in my department. I had the new team leaders give me weekly reports on the progress of each group and whether any team experienced any discomfort or lacked any resources. The reason for this was to encourage teamwork among employees and also to shorten the amount of time it would take to complete specific tasks because they needed to consult with me in every decision. According to (Suárez  and Esparza 2017, p.112) this policy can help to build and encourage the individual leadership skills of each prospective leader by allowing them to work independently with minimal supervision from executive managers. I also used the progress reports as a way to plan policies for future use. This was done to ensure that the strategies I put in place are ones that enable the workers to work more efficiently and effectively. It was also done to increase the competency of workers and to decrease the cost it would take to train new employees. This was a measure that I toke because of the decrease in profits in recent years by the company.

Another change management situation that I instituted in McDonald’s was the decision to appoint a new managerial assistant. This assistant would help me in my daily duties, and this is when it came to planning the work schedule for other workers and coordinating day-to-day operations in the business. This allowed me to focus on other duties. At the same time, my assistant carried out the responsibilities I delegated to him, such as organizing and delegating work to other teams, while at the same time acting as a liaison between the team leaders and myself. This helps to improve communication between different groups.  The presence of an assistant was also meant to be a way for relieving the extra workload that I did not have the time to deal with to make other decisions that affect the immediate future of business. This change was also brought up to encourage lower staff to make decisions on their own. This was because a lot of the workers were largelydependent on my leadership when it came to making the decisions. They alsoalways had to consult me about every aspect of their work, which wasted a lot of time they could have used on other activities. Because of this, the assistant position was deemed to be necessary because he would be in a better position to not only deal with those problems but to also train workers on how to tackle these issues themselves. This, in my opinion, was something that would not only increase the company’s profits, but it is also something that would improve worker coordination and teamwork. The presence of an assistant was brought on to improve and strengthen worker relations between my staff members and me, which had been experiencing difficulties over recent years. By improving the work relations inside the company, Ibelieved that this would enhance the company’s image in the eyes of the general public as a firm that encourages the strengthening of bonds between people.

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The effects of the changes on the success of the business

These changes had various effects both on my management and on the success of the business. Thanks to the assistant and team leaders, I was able to coordinate between teams more effectively, which allowed me to accomplish a number of the company’s goals in a short period. This led to a subsequent increase in the quality of work done, and the time management and efficiency also increased. Having excellent and competent team leaders also brought about a decrease in the workload for both me and my subordinates, and this, in turn, led to flexible hours for workers. This meant that workers would not have overwork themselves and end up wasting a lot of time and resources. The presence of team leaders also allowed for the specialization of the workforce in the company. Since different workers have different talents, it became difficult trying to coordinate all of their abilities at the same time. So, as a result of this, I grouped those workersaccording to their skills, and I appointed competent team leaders who were proficient in that field. This was done to not only encourage the employeesbut to bring out the best of every available talent. This allowed workers to specialize in their area of expertise, which only improved the efficiency of the work done. It also allowed for more creative and innovative ideas to be brought on, which would help to increase the profits of the business. Also, each employee was subject to several problems and grievances thatwould be handled by each team leader, and this left me to deal with other responsibilities that may affect the business. This allowed for quick decision making, especially during instances when a decision needed to be made quickly. The changes also brought about a decline in the year’s expenditure for my department. This is because there are better coordination and efficiency, which is a result of having an assistant. This means the company was able to reduce the consumption of unnecessary expenses that the company had, which included the training of new employees. The assistant was able to come up with a practical and inclusive budget that not only catered to everyone’s needs but also one that ensured that the company’s resources were being used to the fullest. This consequently led to a decrease in the cost of expenditure, which ultimately led to workers being more aware of the resources they need to accomplish a given task.  The existence of team leaders in the company also increased relations between workers, which brought about a more inclusive and even working environment. This meant that their teamwork skills led to a reduction in inter-office disputes. The fewer conflicts there are between workers, the better they can work. This also meant that there was minimal interference from me when it came to resolving workers’ disputes. These changes also helped to reduce work-related accidents, which occurred as a result of poor organization andcoordination. Because each team has its field in which they specialize in this means that there are fewer chances in which accidents can occur. This means that my department did not need to spend a significant amount of money on paying for damages which resulted from accidents. This meant that the company’s policy on risk management was upheld, and this continued to increase my reputation within the business. It meant a reduction in the number of insurance premiums that I needed to pay, and this ultimately contributed to the reduction of costs in my department.

These changes have been entirely instrumental to the growth of my department and the growth of the business. The reason being that they have not only increased the competency of workers in my department, but they have improved the performance of said workers. According to (Doppelt2017, p. 121), this is possible because of the increased teamwork and as a result of workers specializing in their field of expertise. This means that workers’ efficiency and skills would also improve as a result. This ultimately increases the quality of work done, which in turn brought a significant amount of profit to the business. These changes are also quite substantial because they improved the company’s image to the general public. This is a result of the improved worker relations, which ultimately help to spread the notion that we are a team that can get the job done. Improvement in the company’s overall image has not only guaranteed the confidence of consumers; it has also encouraged investors to invest in the company. This is quite important, especially when trying to satisfy such a vast clientele, which is not only based in the country but also the international community. These changes have led to the conclusion that the delegation of duties to lower staff is quite crucial to the success of a business. Also, it is quite vital for the adequate running of a company’s operations. Due to the addition of my assistant and the team leaders, I was able to delegate several duties to them, which allowed for the work to be done a lot quicker and more effectively. This consequently led to an increase in profits and also an improvement in the workers’ time management skills. These managerial changes are significant because they brought about a change in administrative policies that affect the employee’s well-being. An excellent example of that is the improvement of risk management policies that ensure that the employee is adequately insured against danger. Due to the formation of teams and the introduction of specialization, I was able to determine what sort of hazards an employee would be exposed to while working. These policies were meant to help me when trying to identify which dangers the employees might be exposed to while working. It has led to workers working more effectively because they do not have to fear to get into an accident while working. This has ultimately improved the company’s reputation for having the well-being of its employees in mind. These managerial changes are also significant because they allow for innovation and creativity in the business. Because of the introduction of different teams, each team leader is encouraged by me to promote creativity and innovation in the group. This has led to the improvement of the product produced by the company. This is because team leaders continue to encourage and push their teammates to come up with ideas and solutions that not only improve the business’s outlook on products produced but also on how the consumer would receive them. From the changes, it is also essential to conclude that these changes have subsequently brought about a decline in expenses and an increase in income and revenue. With all the changes that occurred, the profit margins have only continued to increase, and also feedback gathered from consumers has continued to be more accurate. This has resulted in my department being able to meet the needs and wants of consumers. This has only continued to contribute to the profits of the business.

Because of the lack of coordination and organization among employees and the reduction in profits, the company set up criteria for the solution to these management problems. These criteria resulted in the proposal for the introduction of team leaders and the employment of an assistant. The criteria that led to this was that the given solution was one that would help to increase the coordination and improve the team works skills of employees. This would consequently lead to the formation of groups in which a specific team leader would be appointed. One of the recommendationsI put forth for this policy was that the team leader’s skills were to be extensively researched and that only a leader who specializes in the given field be appointed. The advantage of these criteria was it allowed for more work to be done in a way that does not diminish the quality of the product. Another advantage is that it makes sure that the goals, dreams, and visions of the business are realized because the team leader will be a person who takes the values of the company seriously. It is also a criteria that will encourage the specialization of employees to the fields that they are experienced. Even though this criteria has several advantages, it also has its disadvantages like for instance, and it only gives a few people this opportunity to shine. In this case, only qualified personnel can be able to do this, which means if you had the skills and did not have the papers to prove this, you cannot benefit from this opportunity. Another disadvantage is that not that many people may have the leadership skills required to do this job. This meant that the criteria looked for a leader that had the expertise, but it did not look at whether the individual had any leadership skills. The implication of this criteria is that it led to employees being more aware of their talents and capabilities. This because they needed to know which area they are proficient at working more effectively. Other criteria were that the leader had to be someone who could handle multiple tasks at once. Both the assistant and the team leaders had to be people who had the capabilities of multitasking. I recommended that the designated individuals had to have sufficient experience in multitasking, and also they have to be flexible to any changes. The advantage of this is that it singles out employees who are not only skilled at their work but also those who can handle multiple duties at the same time, which lessens the job for managers. It also encourages employees to be better coordinated to carry out various tasks more efficiently. One of the disadvantages that these criteria pose is that it only helps an individual’s skill rather than a group skill. These criteria imply that it led to employees doing more jobs, which in turn led to an increase in profits. Another criteria is that the solution had to be one that encouraged the growth of the business through improved relationships between workers. One of my recommendations for accomplishing this was to pick a candidate that is not only a motivator but also someone who can adapt quickly to any situation. The advantage of this criteria is that it reviles the importance of having an individual who is all rounded. That is to say, that it encourages employees to be more adaptable in the workplace. Another advantage is that it shows the importance of a good work relationship in the company. The last advantage is that it helps employees and upper management to know about the importance of being organized and coordinated. One disadvantage of this criteria is that it might not be easy to find a person who can adapt to any situation. The reason for this is that it mostly depends on the type of employees that are in my department. To put it in simple terms, it is not always easy to find someone who quickly gets along with everyone. These criteria imply that it improved operations in my department, which consequently brought about an increase in profits. In conclusion, these changes have not only shown how my department operates, but it has also increased the trust and respect the employees have for management. It is, therefore, essential that the businesses maintain policies such as these to improve the dynamic of the company.


Suárez, D.F. and Esparza, N., 2017. Institutional change and management of public–nonprofit partnerships. The American Review of Public Administration47(6), pp.648-660.

Doppelt, B., 2017. Leading change toward sustainability: A change-management guide for business, government and civil society. Routledge.

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